Patient Resources
Insurance, forms, directions and billing — the practical side of your care, gathered here so you can find it fast.
Insurance & coverage
Plans we accept
See the plans we work with — and how to confirm your coverage and benefits before your visit.
See insurance detailsBefore your visit
Hours & directions
Office hours and directions to 719 East Blvd — with free on-site parking and wheelchair access.
Plan your visitPatient portal
Patient Portal
Your secure ModMed portal for visit notes, results, messages and refills — see what it can do and sign in.
Explore the portalPatient forms
New patient intake packet
Save time at check-in — download the four intake forms (family release, office policies, privacy consent, and treatment consent), print them, and complete them at home before your first visit.
Download the packet (PDF)Financing
CareCredit financing
Pay over time for care insurance doesn’t cover, with a CareCredit health and wellness credit card.
See financing optionsIf you don’t have health insurance, or you choose not to use your insurance for a service, federal law gives you the right to receive a Good Faith Estimate of what your care will cost — before you receive it.
You can ask us for an estimate before scheduling a service, or at any time during your care. If you schedule a service at least 3 business days in advance, we will provide your estimate within 1 business day of scheduling. If you schedule at least 10 business days in advance, or you ask for an estimate before deciding to schedule, we will provide it within 3 business days of your request.
A Good Faith Estimate is an estimate, not a bill and not a contract. Your actual charges may differ — for example, if additional services are needed during your care.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill through the federal patient-provider dispute resolution process. Keep a copy of your estimate in case you need it.
To request a Good Faith Estimate, call us at (704) 376-9849. Learn more at cms.gov/nosurprises or call 1-800-985-3059.
Call us and we’ll point you in the right direction — or request an appointment online, any time.
719 East Blvd., Charlotte, NC 28203