Patient resources · Insurance

Insurance, made clear.

We accept a variety of insurance plans. Because coverage varies by plan, please read the note below before your visit — two minutes now prevents surprises later.

Plans we accept

We accept a variety of insurance plans, including select plans from Aetna, Blue Cross Blue Shield (including Blue Advantage, Blue Care, Blue Options, Blue Select, Classic Blue, and NC State Health Plan), CHAMPVA, Cigna, First Health, Humana, Medicare, MedCost, Railroad Medicare, TRICARE, and UnitedHealthcare.

Aetna

Blue Cross Blue Shield

CHAMPVA

Cigna

First Health

Humana

Medicare

MedCost

Railroad Medicare

TRICARE

UnitedHealthcare

Please read before your visit

Please note: We do not participate in every plan offered by these insurance carriers. Coverage and network participation vary by plan, and certain plan types, such as HMO plans, may not be accepted. We ask all patients to contact their insurance provider prior to their visit to confirm that our practice is in-network with their specific plan and to verify their benefits and coverage.

Before your visit

Three quick checks

Contact your insurance provider before your visit.

Confirm that our practice is in-network with your specific plan.

Verify your benefits and coverage.

Good Faith Estimates

If you don’t have health insurance, or you choose not to use your insurance for a service, federal law gives you the right to receive a Good Faith Estimate of what your care will cost — before you receive it.

You can ask us for an estimate before scheduling a service, or at any time during your care. If you schedule a service at least 3 business days in advance, we will provide your estimate within 1 business day of scheduling. If you schedule at least 10 business days in advance, or you ask for an estimate before deciding to schedule, we will provide it within 3 business days of your request.

A Good Faith Estimate is an estimate, not a bill and not a contract. Your actual charges may differ — for example, if additional services are needed during your care.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill through the federal patient-provider dispute resolution process. Keep a copy of your estimate in case you need it.

To request a Good Faith Estimate, call us at (704) 376-9849. Learn more at cms.gov/nosurprises or call 1-800-985-3059.

Financing & payment options

Some treatments are an investment, and insurance does not cover everything. To make care easier to plan for, our office offers financing through CareCredit — a credit card designed for health and wellness expenses — so qualified patients can spread the cost of treatment over time instead of paying it all at once.

You can apply online before your visit, or ask our team when you schedule and we will walk you through the financing options currently available.

Learn more or apply at carecredit.com.

*Subject to credit approval.

Please note: we do not accept American Express.

Questions about coverage?

Call the office and we will help you sort it out — or request an appointment online and we will take it from there.

Call (704) 376-9849 Request an appointment